What We Do

Supporting Families to Succeed –  Keeping Families Housed

 The Trust offers a range of housing services that supports low income families to find affordable and appropriate housing as well as preparing them to sustain their own home.

Providing strength-based & culturally appropriate, case management for families in crisis

The Trust offers a continuum of service:

  1. Initial contact is made through our Social Work Team in Waitakere (09 838 7904) and South Auckland (09 275 6661).
  2. Services range from Housing advice and referral, advocacy for sustainable housing, together with a limited range of housing available in Trust properties.
  3. Additionally we run a supportive housing programme based in Mangere. This accommodates 12 families in a communal environment where participation in and commitment to the programme are required.  Families join the programme over a number of weeks whilst working toward their sustainable housing goal.  We do not provide temporary “same day” housing for short periods.
  4. The Trust also has a number of high quality rental properties where families reside for a short term period (from 12 to 36 months), again whilst working toward sustainable housing

The Trust has found that when families are supported through a housing crisis and a sustainable housing solution is established, their home environment becomes stable.  Many succeed in developing positive connections to and relationships with local communities, for example, through local schools, churches or employment.

Our service delivery model enables low income families with a serious housing need to have access to safe and affordable emergency housing for a period of time, usually between 3 and 24 months.  During this period, families contribute to a savings programme, develop skills in household management and benefit from comprehensive family support services. Families stabilise their living situation, overcome their immediate challenges and can make plans for their future.

The supportive housing programme assists families to transition towards an independent housing solution, usually either a state house or private sector rental.  By the time families have completed the programme they have enough savings to cover the expenses entailed in moving into another home, such as the bond and rent in advance.  Families have also developed other essential resources required for independent family living such as family vision, savings discipline, and job prospects and so on.

Our overall aim is to ensure a successful transition to independent housing so that families can better determine their own futures.

Statistics for 2011: Last year we assisted 664 families.

 

This graph shows the issues that families were faced with and why they sought assistant and support from Monte.